Oral B®

Enhanced 270/271 Transactions for Faster, More Reliable Eligibility and Benefits Results

April 24, 2026

Starting April 24, 2026, medical, dental, and behavioral health providers will see improvements to our 270/271 eligibility and benefits transactions—part one of our 2025 CAQH® […]

Submit DPPO Orthodontic Claims with Confidence: Quick Tips for Faster, Accurate Payment

April 10, 2026

To support timely, accurate reimbursement for orthodontic services, use the guidelines below when submitting orthodontic claims to Cigna. Following these steps helps reduce rework and […]

Have questions? Save time by starting here when you need help

April 7, 2026

When questions come up, starting in the right place can save time and help get answers faster. Whether you’re checking benefits, updating office information, or […]

Reminder: What is the Dentist Scorecard and how can it help your practice?

April 6, 2026

We are continually looking for ways to help our Cigna Dental Care network general dentists grow their practice through increased referrals from satisfied patients. As […]

Understanding Antimicrobial Resistance in Dentistry

March 11, 2026

Antibiotics and antifungals save lives, but their use can cause side effects and lead to antimicrobial-resistant infections. Antimicrobial resistance has the potential to impact people […]

Reminder: How you can assist members with filing a complaint and/or appeal

February 4, 2026

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […]

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates are here!

January 5, 2026

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […]

Reminder: CDT 2026 code updates are effective January 1, 2026

January 1, 2026

Cigna Dental Care® and DPPO Summary New CDT 2026 dental procedure codes effective January 1, 2026 The American Dental Association (ADA) has released its Code on […]

Reminder: You can download your fee schedule directly from CignaforHCP.com

December 4, 2025

If you are a dentist directly contracted with the Cigna Dental network, you can access and download a copy of your Cigna PPO and/or DHMO […]

Reminder: The use of the KX Modifier for Medicare dental claims became effective July 1, 2025

December 2, 2025

On July 1, 2025, the Centers for Medicare & Medicaid Services (CMS) began using the KX modifier for certain dental claims. This change has helped […]

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates – coming soon!

December 1, 2025

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […]

Do you know how to update Cigna Dental with your provider and office information? Here are some tips

November 25, 2025

Maintaining accurate provider and office information is essential for all dental practices participating in the Cigna Dental Network. Whether you are updating your Tax Identification […]

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