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CDT 2027 Code Changes – Coming Soon!

October 6, 2026

Cigna Dental Care® and DPPO summary The American Dental Association® (ADA) released its Code on Dental Procedures and Nomenclature for 2027 (CDT 2027). Please use these codes for all […] Read more >

Coming Soon to the Digital Dental Provider Newsroom: Quick Bytes. Fast information. Practical insights. Valuable resources.

October 6, 2026

Finding the information you need is about to get even easier. Coming soon to the Digital Dental Provider Newsroom, we’re introducing Quick Bytes, a new […] Read more >

270/271 Eligibility and Benefits Transactions: Phase 3 Enhancement Now Available

October 6, 2026

On October 5th, we completed the third and final phase of the CAQH® CORE1 recertification enhancements to the 270/271 eligibility and benefits inquiry and response […] Read more >

California Language Assistance Services Requirements

September 30, 2026

California law requires health plans to provide Language Assistance program (LAP) services to eligible customers with Limited English proficiency (LEP). To support this requirement, we […] Read more >

New Mexico Language Assistance Services Requirements

September 30, 2026

New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >

Accessing Your Cigna Dental Fee Schedule: A Quick Guide for Busy Dental Practices

September 14, 2026

Learn how to quickly find, download, and use your Cigna Dental fee schedules through CignaforHCP.com to streamline office workflows and support accurate reimbursement. Eligible contracted […] Read more >

A Smarter Way to Get Paid: Discover Your EFT Options

September 14, 2026

Managing practice finances doesn’t have to involve paper checks, manual deposits, or extra administrative work. Electronic Funds Transfer (EFT), also known as direct deposit, offers […] Read more >

Fighting Prescription Opioid Abuse: Finding Solutions  – Part 4

September 14, 2026

To help dental providers navigate the national opioid crisis, Cigna Healthcare Dental has launched Fighting Prescription Opioid Abuse, an educational series developed exclusively for The […] Read more >

Everything You Need to Know About Submitting a Claim

September 3, 2026

Sometimes submitting a claim can be confusing.  So, here are some tips on how to make sure everything is submitted correctly. Tips for claim submission […] Read more >

Fighting Prescription Opioid Abuse: Screening and Educating Patients – Part 3

August 17, 2026

To help dental providers navigate the national opioid crisis, Cigna Healthcare Dental has launched Fighting Prescription Opioid Abuse, an educational series developed exclusively for the Digital […] Read more >

Don’t Let Missing Attachments Delay Payment: Submit Complete Claims the First Time

July 30, 2026

Accurate claim submission is one of the most important steps in ensuring timely reimbursement. While completing claim forms correctly is essential, one of the most […] Read more >

Fighting Prescription Opioid Abuse: Safe Prescribing Practices – Part 2

July 20, 2026

To help dental providers navigate the national opioid crisis, Cigna Dental has launched Fighting Prescription Opioid Abuse, an educational series developed exclusively for The Cigna Dental […] Read more >

Fighting Prescription Opioid Abuse: Overview – Part 1

July 6, 2026

As millions of Americans continue to be affected by a substance use disorder (SUD) related to opioids, the opioid crisis remains a major public health […] Read more >

2026 Dental Office Reference Guides: Key Updates to Support Your Practice

May 14, 2026

Updated versions of the Dental Office Reference Guide for the Cigna Dental Care® (DHMO) and Cigna DPPO networks are available. Providers can access the guides by logging into […] Read more >

Enhanced 270/271 Transactions for Faster, More Reliable Eligibility and Benefits Results

April 24, 2026

Starting April 24, 2026, medical, dental, and behavioral health providers will see improvements to our 270/271 eligibility and benefits transactions—part one of our 2025 CAQH® […] Read more >

Have questions? Save time by starting here when you need help

April 7, 2026

When questions come up, starting in the right place can save time and help get answers faster. Whether you’re checking benefits, updating office information, or […] Read more >

Understanding Antimicrobial Resistance in Dentistry

March 11, 2026

Antibiotics and antifungals save lives, but their use can cause side effects and lead to antimicrobial-resistant infections. Antimicrobial resistance has the potential to impact people […] Read more >

Reminder: How you can assist members with filing a complaint and/or appeal

February 4, 2026

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […] Read more >

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