Archive

Have questions? Save time by starting here when you need help

April 7, 2026

When questions come up, starting in the right place can save time and help get answers faster. Whether you’re checking benefits, updating office information, or […]

Reminder: What is the Dentist Scorecard and how can it help your practice?

April 6, 2026

We are continually looking for ways to help our Cigna Dental Care network general dentists grow their practice through increased referrals from satisfied patients. As […]

Understanding Antimicrobial Resistance in Dentistry

March 11, 2026

Antibiotics and antifungals save lives, but their use can cause side effects and lead to antimicrobial-resistant infections. Antimicrobial resistance has the potential to impact people […]

Reminder: How you can assist members with filing a complaint and/or appeal

February 4, 2026

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […]

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates are here!

January 5, 2026

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […]

Reminder: CDT 2026 code updates are effective January 1, 2026

January 1, 2026

Cigna Dental Care® and DPPO Summary New CDT 2026 dental procedure codes effective January 1, 2026 The American Dental Association (ADA) has released its Code on […]

Reminder: You can download your fee schedule directly from CignaforHCP.com

December 4, 2025

If you are a dentist directly contracted with the Cigna Dental network, you can access and download a copy of your Cigna PPO and/or DHMO […]

Reminder: The use of the KX Modifier for Medicare dental claims became effective July 1, 2025

December 2, 2025

On July 1, 2025, the Centers for Medicare & Medicaid Services (CMS) began using the KX modifier for certain dental claims. This change has helped […]

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates – coming soon!

December 1, 2025

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […]

Do you know how to update Cigna Dental with your provider and office information? Here are some tips

November 25, 2025

Maintaining accurate provider and office information is essential for all dental practices participating in the Cigna Dental Network. Whether you are updating your Tax Identification […]

Partnering for inclusivity: Supporting providers in meeting language assistance services requirements

November 10, 2025

Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […]

New Mexico Language Assistance Program services requirements

November 6, 2025

New Mexico law requires health plans to provide Language Assistance Program (LAP) services to eligible customers who have Limited English Proficiency (LEP) and/or differing hearing […]

Do you have a question for us?

To get the answers you need, simply select the “Contact Us” button below to find the right Cigna resource.

Contact Us