October 13, 2023
Notice for DHMO Providers who Service California Members:
Under California law, Cigna is required to provide and arrange for timely access to care for its members.
If a Cigna member is unable to obtain a timely referral to an appropriate provider, the provider or member can call Cigna Customer Service at 800.Cigna24 (800.244.6224) for assistance. Cigna members and providers may also file a complaint with the California Department of Managed Health Care if unable to obtain a timely referral to an appropriate provider by calling the Department’s Help Center at 888.466.2219.
To get the answers you need, simply select the “Contact Us” button below to find the right Cigna resource.
Contact Us