February 4, 2026
Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […] Read more >
November 10, 2025
Language barriers can pose significant obstacles to effective communication between patients and health care providers, hindering the delivery of care and ultimately affecting patient outcomes. […] Read more >
November 6, 2025
New Mexico law requires health plans to provide Language Assistance Program (LAP) services to eligible customers who have Limited English Proficiency (LEP) and/or differing hearing […] Read more >
November 6, 2025
California law requires health plans to provide Language Assistance program (LAP) services to eligible customers with Limited English proficiency (LEP). To support this requirement, we […] Read more >
September 11, 2025
Sometimes submitting a claim can be confusing. So, here are some tips on how to make sure everything is submitted correctly. Remember you must include […] Read more >
July 29, 2025
Cigna relies on participating providers to help ensure members have reasonable access to both emergency and non-emergency dental services by offering appointments within specific guidelines. […] Read more >
January 27, 2025
Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […] Read more >
October 13, 2023
In today’s diverse health care landscape, it’s vital to ensure all individuals have equitable access to medical and behavioral services, regardless of their language proficiency. […] Read more >
October 13, 2023
New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >
October 13, 2023
California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >
October 13, 2023
Notice for DHMO Providers who Service California Members: Under California law, Cigna is required to provide and arrange for timely access to care for its […] Read more >
October 13, 2023
Cultural Resources You Can UseWe invite you to explore the Cigna Healthcare cultural competency and health equity resources that can be used to help you and your […] Read more >
October 13, 2023
California law requires health plans to provide Language Assistance Program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, Cigna […] Read more >
October 13, 2023
New Mexico law requires health plans to provide free language assistance services to all customers who reside in New Mexico. Cigna provides free interpreter services […] Read more >
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