Policy

Reminder: How you can assist members with filing a complaint and/or appeal

February 4, 2026

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […] Read more >

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates are here!

January 5, 2026

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […] Read more >

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates – coming soon!

December 1, 2025

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […] Read more >

Updates on Cigna Dental’s Orthodontic Coverage Policy

July 7, 2025

It is the Cigna HealthcareSM Dental’s clinical opinion that orthodontic treatment (including, but not limited to oral evaluations, evaluations for tooth decay, periodontal evaluations, diagnostic […] Read more >

Common member complaint drivers – 2025

March 3, 2025

Cigna Dental strives to improve the quality of care and services provided to our members by our network of affiliated providers, as described in our […] Read more >

How you can assist members with filing a complaint and/or appeal

January 27, 2025

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […] Read more >

DHMO and DPPO Clinical Coverage Determination Guidelines: 2025 versions available now

January 1, 2025

Information about the Cigna Dental Clinical Coverage Determination Guidelines relied upon in making benefit determinations is available immediately at CignaforHCP.com > Resources > Reference Guides. […] Read more >

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