Compliance

Here are some helpful tips on how to submit a claim

September 11, 2025

Sometimes submitting a claim can be confusing.  So, here are some tips on how to make sure everything is submitted correctly. Remember you must include […] Read more >

Are you familiar with Cigna Dental’s appointment wait time policies?

July 29, 2025

Cigna relies on participating providers to help ensure members have reasonable access to both emergency and non-emergency dental services by offering appointments within specific guidelines. […] Read more >

How you can assist members with filing a complaint and/or appeal

January 27, 2025

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […] Read more >

New Mexico Language Assistance Service requirements

September 27, 2024

New Mexico law requires health plans to provide language assistance program (LAP) services to eligible customers who have limited English proficiency (LEP) and/or differing hearing […] Read more >

California Language Assistance Service requirements

September 27, 2024

California law requires health plans to provide language assistance program (LAP) services to eligible customers with limited English proficiency (LEP). To support this requirement, we […] Read more >

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