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To connect with us, simply identify your need and reach out to the Cigna resource.

What is your need?Cigna Resource
Standard inquiries, including:
  • Patient eligibility and benefits
  • Claims
  • Payments
CignaforHCP.com*
or
Customer Service
800.Cigna24 (800.244.6224)
*Also contains administrative resources such as dental office reference guides,
guidelines, Cigna Dental Care reports, and more.
Network participation questions, including:
  • Dental office updates
    (e.g., office name, address, TIN, contact info)
  • Direct deposit/EFT
  • Copies of contracts or fee schedules
  • Plan administration
Provider Services Unit
800.88Cigna (800.882.4462)
At the voice prompts:
  • Enter your tax identification number
  • Say “contracting”
  • Say “dental”
Escalated claims onlyDentalHCPInquiry@Cignahealthcare.com
Add a new providerDentistEnrollment@Cignahealthcare.com
Application statusProviderServiceUnitDental@Cignahealthcare.com
Recredentialing applications and inquiriesPhone: 855.629.8584
Fax: 860.263.3938
Dental.9dentrec@Cignahealthcare.com
Advanced assistance with the administration of the DPPO and
Cigna Dental Care® products within your office		Provider Relations Manager
Contracted dental providers have access to a dedicated Provider Relations Manager.
To find yours, select the “Provider Relations” tab on the top of the page.