Updated versions of the Dental Office Reference Guide for the Cigna Dental Care® (DHMO) and Cigna DPPO networks are available.
Providers can access the guides by logging into the Cigna for Health Care Professionals website at CignaforHCP.com > Resources > Reference Guides > Dental Reference Guides.
The revised Dental Office Reference Guide is incorporated by reference into your Network Dentist Agreement and may supersede certain terms and definitions in your Agreement. Policies may vary based on state regulations.
Each Guide outlines Cigna Dental’s programs and expectations, including guidance on:
- Digital solutions: electronic claim submission, electronic funds transfer, Cigna for Health Care Professionals website
- Billing guidelines and coordination of benefits
- Quality and utilization management
- Administrative policies for some codes or procedures
- Cigna Network Rewards Program®
- Cultural competency
If you are unable to access the online versions of these documents at the CignaforHCP.com website, or if you have questions about the updated Guides and/or Most Commonly Performed Procedure Code Comparison document, please call the Cigna Dental Provider Services Unit (PSU) toll-free at 800.88Cigna (800.882.4462). At the prompts, enter your tax ID number, say “contracting,” and then say “dental.” A PSU associate will gladly assist you.