Archive for Clinical

Reminder: How you can assist members with filing a complaint and/or appeal

February 4, 2026

Cigna offers members a process to address complaints and appeals. Members may have questions related to claim payment, eligibility, coverage determinations, and other procedural or […]

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates are here!

January 5, 2026

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […]

Reminder: CDT 2026 code updates are effective January 1, 2026

January 1, 2026

Cigna Dental Care® and DPPO Summary New CDT 2026 dental procedure codes effective January 1, 2026 The American Dental Association (ADA) has released its Code on […]

Reminder: You can download your fee schedule directly from CignaforHCP.com

December 4, 2025

If you are a dentist directly contracted with the Cigna Dental network, you can access and download a copy of your Cigna PPO and/or DHMO […]

Reminder: The use of the KX Modifier for Medicare dental claims became effective July 1, 2025

December 2, 2025

On July 1, 2025, the Centers for Medicare & Medicaid Services (CMS) began using the KX modifier for certain dental claims. This change has helped […]

DHMO and DPPO Clinical Coverage Determination Guidelines: 2026 updates – coming soon!

December 1, 2025

You can immediately access the current Cigna Dental Clinical Coverage Determination Guidelines, which can guide you through benefit determination policies. They can be located on CignaforHCP.com > […]

New online claim attachment features are now available on CignaforHCP.com

November 3, 2025

Cigna Healthcare® continues to enhance the Cigna for Healthcare Professionals portal (CignaforHCP.com) by leveraging technology and data to streamline your experience. Our latest updates to […]

CDT 2026 code changes – coming soon!

October 31, 2025

Cigna Dental Care® and DPPO summaryThe American Dental Association® (ADA) released its Code on Dental Procedures and Nomenclature for 2026 (CDT 2026). Please use these codes for all procedures […]

Cigna Dental’s Network Rewards Program® offers exclusive savings for network providers

October 21, 2025

Being part of the Cigna Dental network offers more than just the opportunity to care for patients—it also provides access to exclusive savings on essential […]

Announcing our new CignaforHCP.com portal login screen – effective September 27

September 22, 2025

As part of an ongoing effort to provide a more streamlined user experience, a newly designed login screen will be introduced on the Cigna for […]

Here are some helpful tips on how to submit a claim

September 11, 2025

Sometimes submitting a claim can be confusing.  So, here are some tips on how to make sure everything is submitted correctly. Remember you must include […]

Cigna Healthcare Medicare Advantage is now HealthSpringSM

September 4, 2025

As we informed you earlier this year, Health Care Services Corporation (HCSC) acquired Cigna Healthcare’s Medicare Advantage, Supplemental Benefits, Medicare Part D, and CareAllies business. […]

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